Cancellation & Refund Policy

At Waniya Craft, we value your satisfaction and strive to provide high-quality handcrafted products. Our Cancellation & Return Policy is designed to ensure a smooth and transparent process.

Cancellation Policy:

  • Order Cancellation Before Shipping: You can cancel your order within 24 hours of placing it. To request a cancellation, please contact us at +91 70378 14187 with your order details.

  • Orders Already Shipped: Once an order is shipped, it cannot be canceled.

Return Policy:

We accept returns under the following conditions:

  1. Eligibility for Returns:

    • Items must be returned within 7 days of delivery.

    • Products must be unused, in their original packaging, and in resalable condition.

    • Returns are only accepted for damaged, defective, or incorrect items.

  2. Non-Returnable Items:

    • Customized or personalized products.

    • Items damaged due to customer misuse or mishandling.

Return Process:

  1. Contact our support team at +91 70378 14187 with your order number, reason for return, and supporting images (if applicable).

  2. Once approved, securely package the item and ship it to the provided return address.

  3. Upon inspection, a replacement or refund will be processed within 7-10 business days.

Refund Policy:

  • Refunds will be issued to the original payment method.

  • Shipping charges are non-refundable.

  • Refund processing may take 7-10 business days after return approval.